Returns & Exchange Policy

At Maakshi, every product is carefully packed and quality checked before dispatch. Due to the nature of food products, returns and exchanges are accepted only under specific circumstances.

Eligible for Return or Replacement

You may request a replacement if:

Wrong product delivered

Damaged package received

Manufacturing defect

Product received in leaked or tampered condition

Missing item in your order

Not Eligible

Returns cannot be accepted for:

Opened food products

Change of taste preference

Incorrect order placed by customer

Product damaged after delivery

Requests raised after 48 hours of delivery

How to Request

Email us within 48 hours of delivery with:

Order ID

Photos of the package

Brief description of the issue

Our team will review your request and respond within 2–3 business days